Kbase P4218: Report Engine fails to launch after Netsetup installation
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
14/01/2005 |
|
Status: Verified
FACT(s) (Environment):
Progress 9.1x
Windows NT 32 Intel/Windows 2000
SYMPTOM(s):
Report Builder will not open after a Netsetup installation.
Report Builder has detected that the SQL engine has shut down due to a database error
** Unable to open file: <file-name>. Errno=<number>. (98)
** Unable to open file: convmap.cp. Errno=2. (98)
You are not licensed to run <product name>. (4781)
You are not licensed to run Progress Report Builder. (4781)
Installed Report Builder and Client Networking via NetSetup
CAUSE:
PROCFG and PROCONV variables not set in Registry when installation into a 'root' directory location (e.g. C:\, F:\, Z:\)
FIX:
To resolve this problem, do the following:
1) Map the drive and make sure it is the whole directory (e.g. V:\Progress instead of just V:\) so that it correctly points to the Local progress DLC directory (for example: D:\progress ). Do not use the drives root directory.
2) Set PROCONV and PROCFG environment variables so that the directory mapped to is not the root directory on the server.
The PROCONV environment variable can be set in the registry. Be careful using the Registry editor or Regedit. Carelessness can render the operating system useless. Always have a valid and up-to-date backup (ex. use REGBACK from the NT Resource Kit) before editing the registry. Use the following steps to do this:
A) Click the Windows 'Start' menu (bottom left of the screen)
B) Click the 'Run...' icon
C) Type 'regedit' in the Run dialog that will appear
D) Click the 'OK' button
E) In the RegEdit utility, navigate to the following key: (replace '9.1x' with the version of Progress that is installed)
HKEY_LOCAL_MACHINE\SOFTWARE\PSC\PROGRESS\9.1x\Startup
F) Select 'Edit' from the menu bar
G) Select 'New' from the 'Edit' menu
H) Select 'String Value' from the 'New' menu item
I) Select the menu option Edit -> 'New' -> String Value
J) Type 'PROCFG' into the 'Name' field
K) Type '<NetworkDrive>:\PROGRESS.CFG' into the 'Data' field (replace <NetworkDrive> with the actual network drive letter) L) Repeat steps F, G and H
M) Type 'PROCONV' into the 'Name' field
N) Type '<NetworkDrive>:\CONVMAP.CP' into the 'Data' field (replace <NetworkDrive> with the actual network drive letter)