Kbase P4173: Error 5890, could not open macro storage
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
8/25/2004 |
|
Status: Unverified
FACT(s) (Environment):
MS Word 97
SYMPTOM(s):
Could not open macro storage
Error occurred while accessing component property/method: Open.
Could not open macro storage
Error code: 0x80020009 MailMerge <Program name> (5890)
Using MS Word MailMerge via ActiveX Automation
CAUSE:
Microsoft Word is being launched under a user account whose "user hive" has not been loaded. By default, only the interactive user and services running from a user account have their User Registry hive loaded.
FIX:
To avoid the error, do one of the following:
- Have Microsoft Word launch as the Interactive User.
- Have Microsoft Word launch as a user with Administrator privileges.
- Load the user's hive programmatically, or have a dummy service
running under the user account.
For further information:
Microsoft Article (Q224338)