Kbase P4075: What causes Fathom error: E-Mail Action Failed! Action: , Recipient: , Host: , Port: (9612)
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
03/01/2011 |
|
Status: Verified
SYMPTOM(s):
E-Mail Action fails when sending an alert from Fathom.
E-Mail Action Failed! Action: <name of action>, Recipient: <recipient>, Host: <SMTP Host>, Port: <SMTP port number> (9612)
E-Mail Action Failed! Action: Default_Mail_Action, Recipient: tb1893@edag.de, Host: mailhost, Port: 25 (9612).
java.rmi.ConnectIOException
java.net.NoRouteToHostException: Operation timed out
FACT(s) (Environment):
Fathom
CAUSE:
Mail domain missing from the email address.
FIX:
Specify the mail domain in "Send from:" attribute in the e-mail action.
For example, change the email action properties from fathomuser, to fathomuser@progress.com.