Consultor Eletrônico



Kbase 15706: Web Progress Knowledge Base On-Line Service Announcement PKB
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   8/25/1998
Web Progress Knowledge Base On-Line Service Announcement PKB

TITLE: Web - Progress Knowledge Base On-Line Announcement
PRODUCT AREA: Knowledge Base
PRODUCT RELEASE: N/A
CATEGORY: kbase entry/
CIRCULATION: Public
LAST UPDATE: 08/25/98 reastman


Progress Knowledge Base On-Line Service Announced!

We are pleased to announce the Progress Knowledge Base On-Line Service.
This service will provide access to the Progress Knowledge Base (PKB)
anytime - just by visiting the Progress Home Page! And, with
knowledgebase entries being added and updated daily, you'll have
access to the most up-to-date information available.

The PROGRESS Knowledge Base On-Line Service is an up-to-date
technical reference database providing you with immediate access to
information on known solutions to problems, error message explanations,
and other related facts. The PROGRESS Knowledge Base is a
PROGRESS-based application for the Internet with full query search
and data retrieval functionality, and gives you the ability to access technical
information - a derivative of the same knowledgebase information our
technical support staff currently uses to solve customer issues. Use of the
of the PKB On-Line by development staff, help desks and Application
Partners will provide:

* Rapid response to known problems/solutions - the information is at
your finger tips.

* Answers to typical questions anytime of the day or night - real-time
information on-line.

* Customers and Application Partners with the ability to further
enhance their knowledge set relating to PROGRESS.


You can access the PROGRESS Knowledge Base through Progress
Software's Home Page at:

http://techweb.progress.com

Progress Software Technical Support Note # 15706