Kbase P36504: Cannot start remote dbagent on database server with 2 network cards
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
24/08/2009 |
|
Status: Verified
SYMPTOM(s):
Cannot start remote dbagent on database server with 2 network cards
** The db agent terminated with exit code <number>. (10382)
** The db agent terminated with exit code 1. (10382)
Admin Server rejected registration. (8844)
Two network cards on the database machine
FACT(s) (Environment):
Fathom Management
All Supported Operating Systems
CAUSE:
The IP address from the dbagent is checked against the list of ip addresses associated with the the host name specified in Fathom. There is a mismatch between the IP Address the DBagent is using and the one specified in Fathom so the dbagent is rejected.
FIX:
Specify the other NIC card's IP/Host Name in the Remote Database resource.
STEPS:
Edit the file smdatabase.properties and add the other IP address for the database server. The smdatabase.properties files is located at $DLC/properties directory.
Example: to include the other IP addresses for the remote database, where the IP addresses are comma separated:
[smdatabase.properties]
[smdatabase.<displayname>]
databasename=<fullpath>\<dbname>
displayname=<Explorer_dbname>
host=tslab2000-02
hostipaddresses=172.16.116.42,172.16.110.111
monitorlicensed=true