Kbase P29070: Webspeed is losing connections to database
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
12/09/2008 |
|
Status: Verified
SYMPTOM(s):
Webspeed is losing connections to database
Error is displayed in browser
CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are:
Using cgiip with IIS on the same machine as webspeed transaction server
Switching to wsisa.dll displayes
Database not connected
Ping command shows the database connected, the next minute, the connected database dispears
Firewall between database and transaction server
Connection timed out on socket=<n> for usernum <n>, attempt disconnect. (1280)
Error 1280 in database lg file against the webspeed agant user
Restarting WebSpeed sometimes corrects error
Database's minport is configured higher than maxport
Database shut down w/o WebSpeed shut down
FACT(s) (Environment):
WebSpeed 3.1B
Windows NT 32 Intel/Windows 2000
No errors in WebSpeed broker and server log files
Rebooting Webserver did not change the behavior
All Supported Operating Systems
Progress 9.x
OpenEdge 10.x
CAUSE:
Firewall configuration did not consider minport and maxport
FIX:
1. Configure -minport and -maxport and firewall to allow agents to communicate with database server
2. Configure webspeed min agent to 0 to avoid database disconnect