Consultor Eletrônico

Status: Verified

GOAL:

What is the support policy regarding virtualization environments?

GOAL:

Is OpenEdge certified to work with Citrix MetaFrame?

GOAL:

Is OpenEdge certified to work with Citrix XenServer Virtualization (formally known as XenSource)?


GOAL:

Is OpenEdge certified to work with VMware Workstation?

GOAL:


Is OpenEdge certified to work with VMware Server?

GOAL:

Is OpenEdge certified to work with Windows Terminal Server?

GOAL:

Is OpenEdge certified to work with Solaris Zones/Containers?

GOAL:

Is OpenEdge certified to work with HOBLink?

GOAL:

Is OpenEdge certified to work with IBM Virtual I/O Server for AIX?

GOAL:

Is OpenEdge certified to work with HP Itanium Virtualization?

GOAL:

Is OpenEdge certified to work with Microsoft Hyper-V Server 2008?

GOAL:

Is Progress aware of any problems involving the use of hardware virtualization software?


GOAL:

Is Progress aware of any problems involving the use of application virtualization software?

FACT(s) (Environment):

Progress 9.x
OpenEdge 10.x
All Supported Operating Systems

FIX:

VMware is a third-party software product that provides a hypervisor environment that enables multiple Intel operating systems (for example, Windows® and Linux®) to execute concurrently on the same physical (Intel®/x86 based) machine. VMware itself is transparent to the "guest" operating systems and the applications or middleware which operate above those operating systems. Progress Software does not specifically support the VMware product because VMware itself provides transparency to the operating systems, applications, and middleware that operate above it to which we do support.
In other words, as part of the investigation, Progress Technical Support may require the issue to be reproduced by the customer independently from the hardware virtualization software. Where issues are confirmed to be unrelated to the hardware virtualization software, Progress will support its software in a manner that is consistent with support provided on an operating system that has passed Progress' certification process.

Please refer to the Product Availability Guide & Reference for more information about the supported platforms (see the Note section).