Kbase P27002: Printing Reports created in Crystal Reports 8.5 can receive an Access Violation when ran on a client
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
16/10/2008 |
|
Status: Unverified
SYMPTOM(s):
Prowin32 clients experiencing ACCESS_VIOLATION errors in PROCLI92.dll when running an application
The error occurs when users are trying to print a report using Crystal Reports.
Exception code: C0000005 ACCESS_VIOLATION
Windows 98 gives error:
Fault address: 047C0E61 01:0001FE61 H:\PROGRESS\BIN\PROCLI92.DLL
Application was created with Crystal Reports version 8.5
Prowin32 clients are running Crystal Reports version 6 and 7
FACT(s) (Environment):
Upgraded Progress from 9.1D05 to 9.1D05 and the issue persists.
Windows 98
Progress 9.1D
Windows XP
Windows 2000
CAUSE:
The application was developed using Crystal Reports 8.5 . The clients that are experiencing the issue are running Crystal Reports version 6 and 7.
FIX:
Upgrade clients to Crystal Reports version 8.5.