Kbase P22740: After installing Fathom Rep getting missing a valid version
Autor |
  Progress Software Corporation - Progress |
Acesso |
  Público |
Publicação |
  10/04/2003 |
|
Status: Unverified
FACT(s) (Environment):
Progress 9.1D
FACT(s) (Environment):
Fathom High Availability Replication 1.0A
SYMPTOM(s):
When installing Fathom Management getting missing a valid version of Progress and installation ends.
Fathom High Availability Replication installed without a problem.
CAUSE:
Cause is unknown at time of writing solution, however, there was a Fathom sub-folder under the Fathom HA Rep folder which is not correct.
ie:
HKEY_LOCAL_MACHINE\SOFTWARE\PSC\Fathom HA Rep (OK)
HKEY_LOCAL_MACHINE\SOFTWARE\PSC\Fathom HA Rep\Fathom (WRONG)
HKEY_LOCAL_MACHINE\SOFTWARE\PSC\Fathom HA Rep\1.0A (OK)
FIX:
Delete the bad entry and install Fathom Mgt.
Should look like below:
HKEY_LOCAL_MACHINE\SOFTWARE\PSC\Fathom HA Rep HKEY_LOCAL_MACHINE\SOFTWARE\PSC\Fathom HA Rep\1.0A