Kbase P22155: Getting GPF's pointing to the free and rtlfreeheap routines
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
03/02/2009 |
|
Status: Verified
SYMPTOM(s):
Getting GPF's more and more often
Stack trace shows the functions 'free' and 'rtlfreeheap' as the last two functions called before the GPF
FACT(s) (Environment):
Progress 9.x
Windows
CAUSE:
The rtlfreeheap function is part of the Windows OS and failures in it indicate a possible virus or corrupted system files
FIX:
Scan the computer for viruses then use Windows Update to ensure that the operating system has the latest and correct versions of its runtime libraries