Kbase P21756: WebSpeed Messenger Access Unsuccessful error with wsasp.dll or wsisa.dll messenger
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
20/01/2005 |
|
Status: Verified
FACT(s) (Environment):
Windows XP
Windows 2000
Windows 2003
Windows 2000 Advanced Server
IIS 5.0
IIS 5.1
IIS 6.0
WebSpeed 3.1D
SYMPTOM(s):
WebSpeed Messenger Access Unsuccessful.
Unable to access NameServer NS1 at host on port 0, cs_status = -9000
The above message displayed when accessing webspeed application
Using wsasp.dll messenger or wsisa.dll
In the IIS, Directory security > Edit, under the Default Web Site Properties the Anonymous access was defaulted to IUSR_<host name>.
CAUSE:
The anonymous access user (IUSR_<host name>) was not being authenticated by IIS when wsasp messenger request is submitted.
FIX:
Change the anonymous access user (IUSR_<host name>) to <host name>\Administrator" with the "Allow IIS to control password"(IIS 5) attribute checked, and restart the "world wide web publishing service" in the services under Start > Control Panel > Administrative tools.
Follow these steps to get to the anonymous access user:
There are several ways but here only shown one of the ways to get to IIS console:
1. Go to the IIS console from the desktop click Start > Settings > Control Panel > Administrative Tools > Double click on the Internet Information Services
2. Click on the + sign before the machine name (local Computer) to expand the tree
3. Click on the "Web Sites" folder
4. Right mouse click on the Default Web Site and choose the properties.
note: If you renamed the Default Web Site to something else, right mouse click on that and choose the properties.
5. Click on the Directory Security and click the edit button under the Anonymous access and authentication control (IIS 5) or Authentication and access control (IIS 6).
6. Browser the user name for the Administrator in the local machine. Password is required in IIS 6. In IIS 5, if "Allow IIS to control password" is checked password is not required.
After the successful verification of the messenger, you may change the anonymous access user back to IUSR_<host name> but leave the "Allow IIS to control password" in IIS 5 attribute un-checked and restart the "world wide web publishing service".