Kbase P21092: SonicMQ Management Console freezes when accessed from a Windows machine
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
3/23/2006 |
|
Status: Unverified
FACT(s) (Environment):
SonicMQ 5.x
Windows NT 32 Intel/Windows 2000
SYMPTOM(s):
SonicMQ Management Console freezes when accessed from a Windows machine.
CAUSE:
The problem is due to a Java/ATI card incompatibility introduced in the JRE bundled with the software (JRE 1.4.1_01). This Sun bug (ID 4713003) is known to cause Windows XP systems with certain graphic environment to die upon exiting the Sonic Management Console, or any application using Direct3D for rendering screen copies.
FIX:
Change the Java command in the startmc.bat file.
Comment out the original Java command, and uncomment the command that uses -Dsun.java2d.noddraw=true.
The lines should look like this when you are done, where * indicates the start of a new line:
* rem "%MGMTCONSOLE_JRE%" -cp "%SONICMQ_CLASSPATH%" com.sonicsw.ma.gui.MgmtConsole
* rem Use the following line instead of the previous one if the Management Console does not come up on Windows 2000
* "%MGMTCONSOLE_JRE%" -cp "%SONICMQ_CLASSPATH%" -Dsun.java2d.noddraw=true com.sonicsw.ma.gui.MgmtConsole