Kbase P20718: Netsetup fails without error messages after entering the working directory
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/15/2008 |
|
Status: Verified
FACT(s) (Environment):
Windows NT 4.0
Windows 2000
Windows XP
Progress 9.1D
SYMPTOM(s):
Netsetup fails without error messages after entering the working directory
Drive is mapped to the server and user is logged on as Administrator
No on screen errors, Event Log entries, DrWatson
CAUSE:
Previous installation failed leaving Progress keys in the registry
FIX:
Manually remove Progress keys in the registry:
HKEY_LOCAL_MACHINE\Software\PSC
HKEY_CURRENT_USER\Software\PSC