Kbase P20611: Cannot print reports from client using Report Engine
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
05/11/2009 |
|
Status: Verified
SYMPTOM(s):
Cannot print reports from client using Report Engine
Installed Report Builder and Client Networking via NetSetup
Report Builder fails to connect to database: report builder has detected that the SQL engine has shut down due to a database error.
Reports run correctly on server
Running report engine from Procedure Editor on client results in a GPF.
Username is the same on both client and server, but password is different.
FACT(s) (Environment):
Progress 9.1x
Windows
CAUSE:
Automatic authorization for the mapped drive fails because of the different passwords.
Because of this, the Report Engine cannot find the required files.
FIX:
Synchronize passwords between client and server.
It may also be required to remove and reinstall the client using NetSetup.