Kbase P20259: How to contact Crystal Report support?
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
29/11/2006 |
|
Status: Verified
GOAL:
How to contact Crystal Report support?
GOAL:
Crystal Report Technical Support
GOAL:
Business object Technical Support
FIX:
http://support.businessobjects.com/
North America Phone:
1-800-8872340 Crystal Report
1-800-264-3765 Business object
E-mail: support@businessobjects.com
Please note that all cases should be logged via the web or the phone.E-mail should only be used for general inquiries or escalations.
What does the Online Customer Support website offer?
The Online Customer Support website is available 24 hours a day, seven days a week. The site
allows you to:
? Search the Knowledge Base for problem-solving information, using keywords
? Log, monitor, and update technical cases
? Receive e-mail when support engineers update your cases
? View or download product documentation, including localized versions
? Download service packs
? View or download the product availability report (PAR)
? Access the Knowledge Exchange, which is a Business Objects technical discussion forum and knowledge-sharing community