Kbase P19899: Your browser version is out of date when accessing the eSupp
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
12/11/2002 |
|
Solution ID: P19899
SYMPTOM(s):
"Your browser version is out of date" when accessing the eSupport
Cannot access eSupport using Opera browser
Knowledge Center
Opera browser
HTTP_USER_AGENT returned by browser is Opera/version
CAUSE:
The eSupport Knowledge Center currently supportsInternet Explorer and Netscape/Mozilla browsers
FIX:
Go to File -> Preferences -> Network -> Browser identification within your Opera and set Identity as MSIE X.X or MOZILLA X.X
This will allow Opera to access the Knowlede Center without errors although 100% compatibility is not guaranteed.