Kbase P19854: How to troubleshoot Progress Service Pack installation error: cannot read versioninfo
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
08/11/2004 |
|
Status: Unverified
GOAL:
How to troubleshoot Progress Service Pack install errors
GOAL:
How to use Progress Service Pack ReadmeSP file in troubleshooting SP install
FACT(s) (Environment):
Progress 9.1D
UNIX
FIX:
Verify the correct Service Pack has been downloaded by reading the ReadmeSP.txt file The service pack Serial (Media) code must match the Serial code of the base installation of Progress.
Search for System Information.
This section identifies:
1. Platform or system,
2.Serial or Media code for the platform
3. Service Pack version
For Example:
SYSTEM INFORMATION:
Platform: HP-UX 11
Serial Code(s): 173 (CD-ROM)
Service Pack Version: 9.1D07