Consultor Eletrônico



Kbase P18582: Using WSISA.dll to send requests and agent session hangs
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   17/02/2003
Status: Unverified

FACT(s) (Environment):

Windows NT 32 Intel/Windows 2000

FACT(s) (Environment):

WebSpeed 3.1D

SYMPTOM(s):

Using WSISA.dll to send requests

First agent session hangs, second session request goes through

Both requests are sent

Agents hang happens only with WSISA.dll

Hang happens with NetScape and IE browsers

CHANGE:

Switched from CGIIP to WSISA.dll

CAUSE:

The WSISA.dll got corrupted in the memory. In windows system, once the .dll gets loaded it stays there until the IIS Admin Service is rester or the whole machine is restarted. Since the WSISA.dll is IIS Specific, restarting the IIS Admin Service would cause the WSISA.dll to be released and to be reloaded.

FIX:

Restart the IIS Admin Service in the Control Panel > Administrative Tools > Services.