Kbase P18566: Database Server hangs when actively scanned by Virus Protection software
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
7/23/2009 |
|
Status: Verified
SYMPTOM(s):
Database Server hangs
Machine hangs occasionally
No messages posted to database log after hang occurs.
No messages for database or Operating System posted to Eventviewer logs after database hangs.
FACT(s) (Environment):
Windows NT 32 Intel/Windows 2000
Progress 9.1C
AntiVirus package running in memory
CAUSE:
Active Virus Scanning package scanning database files
FIX:
Exclude database files from active virus scanning.
See solution 20595, "Considerations for Performance and Antivirus Software" for more details on Progress and antivirus software.