Consultor Eletrônico

Status: Unverified

FACT(s) (Environment):

Progress 9.x

SYMPTOM(s):

Ugrading from trial to full version of Progress

Error: wrong version when inputting control codes

Error: product not found when inputting control codes

CAUSE:

Normally, in order to change the number of users or the expiry date (e.g. when upgrading from a trial to a full version) for a Progress product, proupdt (the License Update utility) can be used. However, the License Update utility won't work if the serial numbers aren't the same between the old and the new versions. The following scenarios can occur:

1. If you try with old serno, new codes, you get -

error: wrong version.

2. If you try with new serno, new codes, you get -

error: product not found.

FIX:

Reinstall Progress.