Kbase P17112: Some views in Fathom disappeared
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/16/2008 |
|
Status: Unverified
FACT(s) (Environment):
Windows 2000
Progress 9.1D
Fathom 2.0A
SYMPTOM(s):
The following views in Fathom Web admin show an empty web page or error 503
(depending on Webbrowser handling of error messages, default not shown in IE):
Vital Signs view
Homepage views
Customize views
Error message in admserv.log:
Warning: Server exception for /view/view.jsp?key=view.user_admin.home
java.lang.Error: Could not find class:
con.eteks.java2dcom.eteks.java2d.PJAGraphicsEnvironment
CHANGE:
Install Webclient builder
CAUSE:
Lost big part of path in JVMARGS registry key in HKEY_LOCAL_MACHINE\SOFTWARE\
PSC\PROGRESS\9.1D\JAVA, only -ms8m left
FIX:
Change JVMARGS in registry to -ms8m "-Xbootclasspath/a:<fatom install path>\jars\pja.jar