Kbase P16636: Mismatch in Icon and Install location can cause error msgOpen: unable to open message file: PROMSGS
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
07/07/2009 |
|
Status: Verified
SYMPTOM(s):
Double clicking on vendor supplied Icon gives error message msgOpen: unable to open message file: PROMSGS
msgOpen: unable to open message file: PROMSGS
Mismatch in Icon and Install location can cause error msgOpen: unable to open message file: PROMSGS
FACT(s) (Environment):
Windows
Progress 9.1C
CAUSE:
Icon distributed by Vendor Application did not have the correct location of the Progress executable stored in the icon.
FIX:
Make sure the location where Progress has been installed on the system matches the location specified within the icon being used to start Progress.