Kbase P15469: Citrix clients receive 354 error when creating temporary files
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
3/23/2010 |
|
Status: Verified
SYMPTOM(s):
Citrix clients receive 354 error when creating temporary files
Unable to open or create <filename>, error <number>. (354)
Unable to open or create .dbixxxx, error 13. (354)
Unable to open or create .lbixxxx, error 13. (354)
-T parameter in .pf file pointing to C:\TEMP on Citrix Server
FACT(s) (Environment):
Citrix MetaFrame XP for Windows 2000 Terminal Server
All Supported Operating Systems
Progress/OpenEdge Product Family
CAUSE:
Citrix clients appear to be trying to open the same temporary files or do not have write permissions.
FIX:
1.) Point -T parameter to Citrix clients local directory
- or -
create separate files for users on Citrix Server machine in C:\TEMP and change -T to point to C:\TEMP\%USERNAME%
2.) Verify the permissions on the user -T dir:
Read & Execute
List Folder Contents
Read
Modify
Write
Special Permissions (Create Files/Write Data & CreateFolders/Append Data)
Please note that the -T client startup parameter needs to be set in the client startup command line, not in the .pf file.