Kbase P152: Low CGI Timeout value causes WebWrite errors (errors 6404) within WebSpeed server log
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
09/11/2006 |
|
Status: Verified
FACT(s) (Environment):
IIS 5.0
IIS 5.1
IIS 6.0
SYMPTOM(s):
Getting error 6404 within the WebSpeed server log
WTA: WebWrite() failed during npp_send with error: size: sentbytes retrycount (6404)
WTA: npp_send() failed while sending terminate message! Error: -70. (6397)
Error 6404 is not seen when using IIS 4.0
CHANGE:
Upgraded IIS Webserver version from 4.0 to a newer version; i.e., upgraded to IIS 5.0 or higher
CAUSE:
The default CGI timeout value within newer versions of IIS has decreased in comparison to IIS 4.0. Most users will not be aware of this Microsoft change as it will impact CGI availability.
Default value for CGI timeout in IIS 4.0 = 15 minutes (900 seconds)
Default value for CGI timeout in IIS 5.0/5.1/6.0 = 5 minutes (300 seconds)
FIX:
Increase the CGI-timeout value within IIS 5.0 and higher to a large value.
To do this, follow steps in Solution 20842, How to Change CGI Timeout Setting for IIS 4.0 & 5.0 and IIS 6.0?