Kbase P14128: Appserver processes cause the CPU usage to rise to 100%
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
18/11/2008 |
|
Status: Verified
SYMPTOM(s):
Appserver processes cause the CPU usage to rise to 100%
Appserver processes cannot be killed with Task Manager.
Performance slows significantly.
After killing the PIDs for the Appserver processes listed in Task Manager, they no longer show in Proshut, but they still are using CPU and show in Task Manager
FACT(s) (Environment):
Windows 32 Intel
OpenEdge Server Technology Category: AppServer
CAUSE:
It is likely a program that is crashing and leaving a runaway AppServer process. In one case there was a procedure reference call to an AppServer process that was not completely spelled out.
FIX:
The only way to disable the process is with an OS KILL command. The aberrant program needs to be investigated further. Once the full name was given for the procedure reference call that was not completely spelled out, the problem went away.