Kbase P13707: Print jobs restarting after a paper jam
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
1/28/2003 |
|
Status: Unverified
FACT(s) (Environment):
Progress 9.1C
SYMPTOM(s):
Print jobs restarting after a paper jam
CAUSE:
The print spooler / printer driver is causing the print job to be restarted
FIX:
Check with the manufacturer of the printer driver for either an updated driver or other option that can be used to stop the restarting of the print job