Kbase P13502: Cannot install SP on Solaris - Unable to get version info / DLL not loaded
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/06/2005 |
|
Status: Verified
FACT(s) (Environment):
Progress 9.1D
Progress 9.1E
Sun Solaris SPARC
SYMPTOM(s):
DLL not loaded, not able to determine Progress Service Pack level, exiting
Installation of Service pack fails with "DLL not loaded" error
Unable to install Service Pack on Solaris
Cannot install Service Pack on Solaris
Cannot Read VersionInfo when installing Service Pack
Unable to get version info from $DLC directory
Unable to get version info from "/usr/dlc/pro9" directory
CAUSE:
Installing 64bit version of service pack on the top of 32bit Progress product.
FIX:
Download and install 32bit version of service pack.
Verify your Progress product bits using "$DLC/bin/showcfg $DLC/progress.cfg" and do a search for "Port Number". The number corresponding to 32bit version of product is 11. 64bit version of Progress has number 39.